Free worldwide shipping on orders over $200 Independently lab-tested · 99.9% purity · Third-party verified Discreet plain-box packaging · Tracked delivery
FAQ

Frequently asked questions

Everything you need to know about our peptides, quality control, shipping, and research use.

Ordering & payment
How do I place an order?

Browse our catalog, add products to your cart, and proceed to secure checkout. Orders placed before 12:00 CET ship the same day.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), SEPA and SWIFT bank transfers, and cryptocurrency (BTC, ETH, USDT). All transactions are encrypted via our secure payment partners.

Can I cancel or modify my order?

Contact support@chempeptides.com within 2 hours of placing the order. We'll do our best to update or cancel before the package is dispatched.

Quality & testing
How do you verify peptide purity?

Every batch is independently tested via HPLC for purity (≥99%), Mass Spectrometry for structural verification, and Karl Fischer for moisture content. A Certificate of Analysis (CoA) is available for every product on request.

What standards do you follow?

Our products are tested against USP, EP, and ICH Q7 standards. We use ISO 9001 quality systems and GMP-grade reagents. Independent third-party labs verify every batch before shipment.

How is purity tested before shipping?

Each batch goes through a 3-stage verification process: in-house HPLC analysis, mass spectrometry confirmation, and external lab cross-check. Only batches passing all three stages are released.

Shipping & delivery
How long does shipping take?

Orders placed before 12:00 CET ship the same day. EU delivery: 2–4 business days. Worldwide: 5–10 business days. All orders are tracked.

Is packaging discreet?

Yes — all orders ship in plain, unmarked boxes with no branding visible. Cold-chain materials are inside the package, ensuring temperature stability during transit.

Do you offer free shipping?

Yes — free worldwide tracked shipping on all orders over $200. Below that, standard shipping rates apply at checkout.

Research use
Are products intended for human use?

No. All products are sold strictly for research use only (RUO). Not for human or veterinary use. By purchasing, you confirm your status as a qualified researcher and agree to use the products in compliance with local laws and regulations.

Who can purchase research peptides?

Our products are intended for qualified researchers, academic institutions, and scientific organizations. Buyers must be 21 years or older and confirm their intended research use at checkout.

How should I store peptides?

Store lyophilized peptides at −20°C in a sealed container, away from light and moisture. Once reconstituted, store at 2–8°C and use within 30 days for best stability.

Can't find what you're looking for?

Our team responds within 24 hours.

Contact support

Start Your Research

Explore Our Catalog